Company Description

Centauri Specialty Insurance is a growing property and casualty insurance carrier with a ton of positive energy regarding the future of our organization. Our current staff of 40 tenacious professionals work together to solve problems to create effective products that meet the needs of our policyholders. This position is in our new state-of-the-art building in Sarasota, Florida.

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Job Description

The IT Associate is a crucial role within Team Centauri. This key function will assist us in developing our strategies moving forward.

Your Duties and Responsibilities include the following. Other duties may be assigned.

  • Manage and service help desk tickets, including hardware and software deployment and configuration to PCs and maintenance; including maintaining and repairing all equipment and peripheral devices.
  • Deliver IT services to internal and external customers - includes Centauri onsite and remote staff as well as service providers.
  • Proactively monitor infrastructure systems to assure optimal system performance.
  • Manage the review of user access to Centauri systems and data.
  • Participate in Business Continuity Plan enhancement & procedures; responsible for data security.
  • Execute investigations, reporting, and follow-up of system, network and data security incidents.
  • Maintain a high level of end-user satisfaction by resolving issues and requests in a timely manner.
  • Support the execution of Centauri’s IT plans.

What We Offer You:

  • Opportunity for Advancement
  • Generous health insurance package
    • 90% company paid benefit-rich Health Coverage
    • 100% company paid Dental, Vision, Disability and Life coverage
  • Relocation Assistance
  • 401(k) with employer matching
  • Paid time off
    • 11 Holidays
    • 12 days of sick
    • 18 days of vacation annually
  • Corporate events
  • Wellness/Fitness Program
  • Actuarial Development Bonus Program
  • Tuition reimbursement
  • Business Casual Dress code

Required Qualifications:

  • Education: Associate’s Degree required in Computer Science, Information Systems, Computer Engineering or related area of study; Bachelor’s Degree preferred.
  • Experience: Minimum (3) to (5) years of experience in supporting Users, Desktops, MS Active Directory, and LAN/WAN networks.
  • Knowledge: Functional working knowledge on Windows 10, Windows 2008/2012/2016 Operating Systems, MS Office/Outlook, Dell Desktop/Laptops, iPads and iPhones.

Required Skills:

  • Candidate should have strong troubleshooting skills and ability to diagnose issues related to software, hardware, networking and peripherals.
  • Detail oriented with the ability to work with minimum supervision.
  • Ability to interact with stakeholders at all levels of the company.
  • Team player and self-starter willing and capable of working with a fast-paced executive team.
  • Ability to meet stringent deadlines and manage multiple projects and objectives simultaneously.
  • Strong program and project management skills.
  • Ability to help users efficiently both in person and remotely.
  • Excellent customer focus to proactively identify and understand customer needs.
  • Ability to effectively communicate interpersonally with individuals and groups.
  • Effective listening, oral and written communication skills necessary for customer contact, negotiation, presentations, and project management.
  • Adaptability and Flexibility.
  • Dependability and excellent time management skills.
  • Highest level of professionalism and integrity.
  • Ability to make decisions and establish priorities.
  • Must have the ability to pick-up and move 50 lbs.

Please note: Completion of a satisfactory criminal record check, education verification and reference checks are required prior to employment.