Privacy Policy - Centauri Insurance

CENTAURI SPECIALTY INSURANCE COMPANY PRIVACY POLICY

Centauri Specialty Insurance Company (Centauri) values you as a customer and takes our responsibility of maintaining the privacy of our customers’ nonpublic personal information very seriously. Nonpublic personal information is financial information that identifies you and is not available to the public. This Privacy Policy will inform you of our policies for collecting, using, securing, and sharing customer information the first time we do business with you and every year you are a Centauri customer. It also explains how to contact us if you have any questions regarding this Privacy Policy or the personal information collected about you. This Privacy Policy applies to personal information collected from or about former customers and current customers.

OUR PRIVACY PRINCIPLES

We do not sell customer information.
We do not allow those who are doing business on our behalf to use our customer information for their own marketing purposes.
We contractually require any person or organization providing products or services on our behalf to protect Centauri customer information.
We afford prospective and former customers with the same protections as existing customers with respect to the use of nonpublic personal information.

INFORMATION WE MAY COLLECT

As permitted by law, we may collect nonpublic personal information about you to quote and service your insurance policy. This information may include your name; address; telephone number; social security number; information about your home, business, or vehicle; employment history; financial status; and consumer report and claims history. Depending on the products or services you request, we collect nonpublic personal information from some or all of the following sources, where permitted by law:

Information we receive from consumers and customers on applications and other forms. You provide this on your application, through your agent or broker, by phone, or online. We may also obtain it from directories or other outside sources. Such information may include your name, street and email addresses, phone number, driver’s license number, social security number, date of birth, gender, and marital status.
Information about your transactions with us, our affiliates, or others. This information includes your insurance coverage, underwriting, limits and rates, and payment and claims history. It also includes information that we require for billing and payment.
Information we receive from nonaffiliated companies, including consumer reporting agencies and other third party reporting agencies. This information may include claims history, credit report information, and loss information reports.

If your relationship with us ends, your nonpublic personal information will remain protected, as required by local, state, and federal laws and according to our practices, as described in this notice.

HOW WE USE INFORMATION ABOUT YOU

We use nonpublic personal information to underwrite your policies, process your claims, ensure proper billing, and service the products and services we provide to you or that you request from us. This may include, but is not limited to, using it to: (a) evaluate your insurance requests; (b) process, service and maintain polices and transactions; (c) administer and investigate claims; (d) resolve disputes; (e) prevent fraud; (f) monitor and archive communications; or (g) perform risk control such as obtaining reinsurance. Furthermore, we may use your nonpublic personal information in accordance with applicable law to verify your identity when you inquire about a product furnished to you by us, or to comply with legal and regulatory requirements.

INFORMATION WE MAY SHARE OR DISCLOSE TO AFFILIATED AND NONAFFILIATED THIRD PARTIES

Information about our customers will only be disclosed as permitted or required by law. We may share or disclose the nonpublic personal information described above to affiliated and nonaffiliated third parties to settle claims, to process your policy, or to service your policy on our behalf or as directed by you. We may also disclose information to affiliated and nonaffiliated third parties to comply with our obligations or assert our rights as an insurer. Information about our former customers and about individuals who have obtained quotes from us is safeguarded to the same extent as nonpublic personal information about our current customers. As permitted by law and without previous authorization, we may provide information about you from our records to affiliated and nonaffiliated third parties including, but not limited to, the following:

Our agents, investigators, appraisers, attorneys, and other persons who are or will be involved in processing your application and servicing your policy or any claims you may make;
Third parties that are related to the transaction, including financial services providers, such as banks, mortgage companies, mortgage brokers, agencies that offer consumer information, insurance companies, investment consultant and similar companies, and real estate agents, brokers, and appraisers;
Third parties that offer support or services related to insurance;
Third parties that perform actuarial or other studies;
Our reinsurers
Insurance support organizations that detect and prevent fraud;
State insurance department or other governmental or law enforcement authorities if required by law or to protect our legal interests or in cases of suspected fraud or illegal activities.

We may share or disclose nonpublic personal information to these affiliated and nonaffiliated third parties to assist us in the following:

Processing, billing, or collecting premiums or amounts due to us;
Underwriting coverage;
Determining benefits;
Administering, processing, investigating, or servicing claims;
Determining the coverage risk
Investigating and preventing fraud or material misrepresentation;
If ordered by a subpoena, search warrant, or other court order;
Providing services required of an insurer;
Mailing policy statements or other information on our behalf;
Verifying information or coverage, including identity; or
Developing, operating, and maintaining our services and systems.

We will only share your personal information in the strictest confidence necessary to accomplish the purposes mentioned above. All of the affiliated and nonaffiliated third parties are obligated to keep such information that we provide to them confidential and to use the nonpublic personal information only for the purpose for which the information was provided.

With regard to the processing of your Personal Data as defined by the European General Data Protection Regulation (GDPR) by our European reinsurers, please find further information on the data processing by the respective reinsurer, in accordance with Art. 14 GDPR, under:

For R+V Versicherung AG please access https://www.gdpr.ruv.de

CREDIT INFORMATION WE MAY SHARE OR DISCLOSE

In connection with an application for insurance, we may review your credit report or obtain or use a credit-based insurance score based on the information contained in that credit report. We may use a third party in connection with the development of your insurance score. We may share the information with our affiliates or agents, as permitted by law, for the limited purpose of processing your application and servicing your policy.

CONFIDENTIALITY AND SECURITY

We take our responsibility to protect the confidentiality and security of nonpublic personal information very seriously. We have implemented a program that includes administrative, technological, and physical procedures to protect nonpublic personal information. We maintain physical, electronic, and procedural safeguards that comply with federal standards to store and secure information about you from unauthorized access, alteration, and destruction. Access to customer information is restricted to individuals who need it in order to service your policy or provide products and services to you, and who are trained in the proper handling of such information.

ACCURATE INFORMATION

It is important that the information we maintain about you is accurate and complete. If you see information in your policy, billing statements, or elsewhere that suggests our information is incomplete or inaccurate, please contact your local agent or write to us at the address shown below and we will update your information as needed. Please reference your policy number on any correspondence sent to our office.

Centauri Specialty Insurance Company
4081 Lakewood Ranch Boulevard, Suite 200
Sarasota, FL 34240
NOT EVIDENCE OF INSURANCE COVERAGE
This privacy policy is not evidence of insurance coverage and should not be accepted by anyone as evidence that insurance coverage is in force.