When severe weather devastates a community, the physical and emotional damage may be overwhelming. Please review the resources below for information about disaster relief assistance.
The Federal Emergency Management Agency (FEMA) is the official government agency responsible for coordinating disaster recovery in the United States and its territories. If your county is listed as a federally declared disaster, you may apply for assistance to cover losses that are not typically covered by insurance. Please visit FEMA’s website or visit DisasterAssistance.gov. for information about individual disaster recovery assistance.
American Red Cross
The American Red Cross immediately responds to natural disasters all over the United States, providing food, supplies, shelter, first aid treatment and comfort to victims. Learn more about their disaster recovery services here.
Additionally, the American Red Cross offers free mobile apps to help in the event of a disaster, including apps for first aid and finding shelter. View the list of mobile apps to download.
Locating Family After a Disaster
Both FEMA and the American Red Cross have registries to locate family members after a disaster:
FEMA National Emergency Registry and Locator System Fact Sheet (only activated during major disasters)
Red Cross Safe and Well Listings
Disaster Relief Scams
After a disaster strikes, legitimate organizations move in to raise money and assist with relief efforts. Unfortunately, scam artists take advantage of this opportunity to steal money and personal information from unsuspecting victims.
If you’re in need of aid or plan to make a donation, make sure you’re working with a legitimate charity or organization.
- Use websites like Charity Navigator, GuideStar or CharityWatch to research established charities.
- A legitimate charity will never ask for your personal information (bank account, social security number) via phone, email or text.
- Be aware of emails and links that may contain viruses or malware as this could lead to stolen personal information and identity theft.
Report a Claim
We’re here to help when you need us most. Call us 24 hours a day, 7 days a week to file a claim.
(866) 789-4228 (Hawaii)
(866) 215-7574 (All Other States)